Refund policy
TO RETURN YOUR PRODUCT:
Please contact us at contact@mattinamoderna.com and a team member will assist you.
Important: All custom-made and made-to-order products cannot be returned or exchanged.
You are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Delivery times for exchanged items may vary depending on your location.
For items over €75, we recommend using a trackable shipping service or shipping insurance. We cannot guarantee receipt of your returned item.
DAMAGED ITEMS:
Please email us within 7 business days with photos of the damaged item(s), including the packaging and the box with the shipping label visible.
All broken items will be refunded.
For any questions or enquiries, don’t hesitate to contact us at contact@mattinamoderna.com.